Didn't receive you'r order? We're as bummed as you are and will do everything we can to get to the bottom of it!
We can investigate delivery issues up to one week from the date the package is marked delivered, or expected to arrive. After this date we are no longer responsible for the package.
Contact us immediately if your order is lost or doesn't arrive on time. Start a chat or call us at 800-220-8878 (US) or 1-310-910-9700 (international) during normal business hours or email us with your order number included in the email.