You have two options to return:
Free, in-person returns
Happy Returns is a convenient, no-hassle way for Hips & Curves customers to return online purchases. If you’re dissatisfied with your purchase for any reason, simply bring the product to a Happy Returns Bar near you. The best part? You don’t have to pack or ship a thing. Returns will be processed immediately on-site, and can be issued as store credit or as a refund to the account used to make the original purchase.
Click HERE to find a Happy Returns location near you.
Free US returns by mail
Keep what you love, and return what you don’t! No printer? No problem. Your pre-paid return label is included with your order.
Am I responsible for the shipping cost?
Nope! We are excited to offer FREE RETURNS to US customers in the 48 Contiguous states.
Can I exchange for another size?
We do not have an exchange policy, but you can place a new order so the correct size is on its way to you and send the other item back for a refund! If you want an immediate refund take your return to a Happy Returns location!
Do I need to notify Hips & Curves about my return?
No need to let us know! We just ask that you include the packing slip inside your return so we can make sure you receive your refund 😊
I lost my label - can I get a new one?
Yes! Just visit our label printing page here.
How can I make sure my package gets back to Hips & Curves?
We recommend holding on to the tracking number for your return shipment! If you use our label, it is located on the bottom half of the return label sheet.
When will I receive my refund?
Refunds will be complete with 2 weeks of the product being received at our warehouse. All refunds will be processed back to the original payment method.