Keep what you love, and return what you don’t! No printer? No problem. Your pre-paid return label is included with your order.
AM I RESPONSIBLE FOR THE RETURN SHIPPING COST?
Nope! We are excited to offer FREE RETURNS to US customers in the 48 Contiguous states.
I LOST MY LABEL, CAN I PRINT A NEW ONE?
Yes! You can print a new return label here: Returns Center
HOW DO I EXCHANGE FOR A DIFFERENT SIZE?
We do not have an exchange policy, but you can place a new order so the correct size is on its way to you and send the other item back for a refund!
DO I NEED TO NOTIFY H&C THAT I AM SENDING AN ITEM BACK?
No need to let us know! We just ask that you include the packing slip inside your return so we can make sure you receive your refund 😊
HOW CAN I MAKE SURE MY PACKAGE GETS TO H&C?
We recommend holding on to the tracking number for your return shipment! If you use our label, it is located on the bottom half of the return label sheet.
WHEN WILL I RECEIVE A REFUND FOR MY RETURN?
Refunds will be complete with 2 weeks of the product being received at our warehouse. All refunds will be processed back to the original payment method.