Trying to print a return label, but receiving the error "wrong quantity"? Good news - you have already generated the label! The return label downloads as a separate file and is easy to miss when you complete the process. If you have pop-ups blocked make sure you mark them as allowed so you can retrieve the return label. Follow these steps to reprint a label that has already been created:
1. Click on Account at the top of the page
2. Click on Print Return Labels on the left side of the dashboard
3. Find your order and click "Reprint RMA"
4. Voila! The return label will download again for you to print!