This seems totally weird but we promise, it's not!
Your items are shipping from our warehouse in Camanche, Iowa via DHL Global Mail. DHL is a German-based shipping company, they route all international shipments through Germany for processing.
DHL does not provide daily tracking updates. Once your package leaves the processing facility in Germany it will travel by boat to the destination country. This can take 5-7 business days, which means you will not see any tracking updates until the package arrives in country and is scanned in, but your package is technically still in motion!
Worried that your package got lost at sea? Contact our customer service team and they will be happy to start a trace with DHL!