When you attempt to place an order at hipsandcurves.com, we connect to your bank to verify that sufficient funds are available to cover the cost of your order. At this step, the funds are "held" and deducted from your credit limit (or bank balance, in the case of a debit card) but are not yet transferred to Hips & Curves.
The next step is for our system to look for signs of fraud, for example, making sure your address matches the billing address of the credit card. If something doesn't match, your bank will let us know. At that point, we have the option to use the transaction with the incorrect billing address, or decline the transaction. In most cases our system will decline the transaction to protect your security.
This means your order has not been placed with Hips & Curves. And because we do not store credit card numbers, we can't use the authorization in the future.
This is where it can get a little... perplexing. From your banks perspective, Hips & Curves could still use the authorization. They don't know that we don't store credit cards, or that we have tight security measures. So, they wait for us to settle your transaction and your authorization hold sits on your account, waiting for someone to do something with it.
At the end of the day, Hips & Curves submits a list of shipped orders to the banks which begins the settlement process where authorization holds become charges. But we won't be requesting the funds from your card, since we didn't process your order. This indicates to your bank that we don't need your authorization, and they release the hold. The timing on this depends on the bank but is typically from 1 - 3 business days.